Twin Casino Privacy Policy

Effective Date: October 26, 2023

At Twin Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services. By accessing or using Twin Casino, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, date of birth, email address, phone number, and payment details.

  • Account Information: Username, password, and preferences.

  • Technical Information: IP address, browser type, device information, and cookies.

  • Transaction Data: Deposit and withdrawal history, gaming activity, and wagering records.

  • Communication Data: Correspondence with our support team and survey responses.

2. How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account.

  • To process transactions and provide gaming services.

  • To improve our website, games, and customer support.

  • To send promotional offers, newsletters, and updates (with your consent).

  • To comply with legal and regulatory obligations.

  • To detect and prevent fraud, money laundering, and other illegal activities.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Payment processors, IT support, and marketing agencies.

  • Regulatory Authorities: As required by law or to comply with licensing conditions.

  • Affiliates and Partners: For joint promotions or services (with your consent).

  • Legal Obligations: In response to legal requests or to protect our rights and safety.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption for data transmission.

  • Secure servers and firewalls.

  • Regular security audits and monitoring.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request deletion of your data (subject to legal requirements).

  • Opt-Out: Unsubscribe from marketing communications.

  • Restriction: Limit how we use your data.

To exercise these rights, please contact us at [[email protected]].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.

  • Analyze website traffic and usage patterns.

  • Deliver personalized content and ads.

You can manage your cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including the European Economic Area (EEA). We ensure such transfers comply with applicable data protection laws.

8. Children’s Privacy

Twin Casino is not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [[email protected]]Address: Twin Casino, Level 4, The Penthouse, Suite 2, Ewropa Business Centre, Triq Dun Karm, Birkirkara, Malta

Thank you for trusting Twin Casino with your personal information. We are dedicated to providing a safe and enjoyable gaming experience for all our players.