Registration

Opening a Casino Account

Creating an account at Twin is quick and straightforward. Sign up takes only a few minutes: fill the registration form, confirm your email or phone, and you’ll get access to your account area and cashier. If you plan to withdraw, identity verification may be required before your first payout—simply upload ID and proof of address when requested. Live support is available if you need help.

1. Open the sign-up form: Click Sign Up on the site or mobile app to start the registration process.
2. Enter personal details: Provide your full name, date of birth, address, email and phone number and choose CA$ as your account currency if available.
3. Create login credentials: Choose a strong password and set any security prompts shown on screen.
4. Confirm contact: Verify your email or phone by clicking the link or entering the code sent to you.
5. Access your account: Open the account area to check your profile, security settings and available offers.
6. Visit the cashier: Make your first deposit and opt in to the welcome bonus if you want — the qualifying deposit for the offer is CA$30.
7. Prepare verification: Have ID and proof of address ready and complete verification when prompted to enable withdrawals.

Mobile Account Registration

You can register for an account at Twin right from your mobile browser. The mobile sign-up mirrors the desktop experience, so you can complete the same steps on phone or tablet. After submitting the form you’ll confirm your email, and SMS verification may be available where supported. Once verification is complete you’ll be able to open the account area, visit the cashier and start playing slots, live casino or place a sports bet.

1. Open registration: Visit Twin on your phone or tablet and tap the Sign Up button to open the registration form.
2. Enter personal details: Fill in your full name, date of birth, address and contact number exactly as on your ID.
3. Create login credentials: Choose CAD as your currency if prompted, enter a valid email and set a strong password.
4. Confirm contact: Verify your email by clicking the link sent to your inbox; an SMS code may be offered where supported.
5. Enable security: Optionally turn on two-factor authentication or use device biometrics for faster, safer logins.
6. Prepare documents: Have a government-issued photo ID and a recent proof of address ready in case verification is requested.
7. Upload documents: Use the account verification area to submit scans or photos when prompted; follow on-screen file requirements.
8. Finalise access: After verification you can open the account area, visit the cashier to make a qualifying deposit (minimum CA$30 where required) and start using your bonus and play credits.

What Details We Ask For and Why

When you register at Twin you’ll be asked to provide an email address, mobile phone number, create a secure password and enter basic account details such as full name, date of birth and address. You must accept the terms and conditions and privacy policy to complete your player account setup.

Identity verification may be requested before the first withdrawal to confirm account ownership. This usually involves uploading account documents like a photo ID and proof of address. Verification is a standard platform check and helps speed up future withdrawals and keep your account secure.

Account Activation Process

After signing up at Twin you’ll be asked to confirm your email address by clicking a verification link sent to your inbox. In some cases you may also receive an SMS code to complete the step, where that option is available. This quick verification activates your account for basic use and helps keep your sign in secure.

Once activated you can access your user dashboard to manage personal details, open the cashier to deposit or withdraw, and view active promotions and free spins. Account activation is required before using the cashier, claiming most bonuses, or joining loyalty features, so be sure to complete the verification before you play.

KYC Verification Before Withdrawal

Identity verification may be required before your first withdrawal at Twin. Make sure the personal details you enter during registration match the documents you submit, especially your full name and date of birth. We may ask for additional documents to confirm account ownership or process withdrawals, so keep your account information accurate to avoid any delays with payouts.

• Government-issued photo ID - passport, driver’s licence or provincial ID
• Proof of address - utility bill, bank statement or government letter dated within 3 months
• Payment proof - photo or screenshot of card, Interac receipt or e-wallet account
• Recent bank statement showing your name and address
• Selfie with your ID when requested for identity confirmation
• Additional supporting documents such as proof of source of funds if required